7ppp Privacy Policy —
Your Data, Handled with Care and Full Transparency

This Privacy Policy ("Policy") describes how 7ppp ("the Platform", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("you", "the Player", "the User") who access or use the services available at 7ppp.io and any associated mobile interfaces or subdomains.

7ppp is an offshore online betting and casino platform serving players in Bangladesh and other permitted territories. As a platform that handles financial transactions and operates under applicable data protection principles, we are committed to processing personal data responsibly, transparently, and securely.

This Policy applies to all personal data processed by 7ppp in connection with your use of the platform, regardless of whether you are a registered account holder, a visitor who has not yet registered, or a former player whose account has been closed. It covers data collected through our website, customer support channels, payment systems, and any other interaction you have with 7ppp.

This Policy should be read in conjunction with our Terms and Conditions and our Responsible Gaming Policy, both of which are available on the platform and are incorporated by reference. Where any conflict arises between this Policy and another document, this Policy will prevail with respect to data privacy matters.

7ppp collects personal data across several categories depending on how you interact with the platform. The table below provides a structured overview of the data types we process.

We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required by a legal obligation, in which case you will be explicitly informed at the point of collection.

7ppp collects personal data through the following channels and mechanisms:

• Direct Submission: Data you provide when registering an account, completing identity verification, contacting support, or updating your profile settings.
• Automated Technical Collection: Data collected automatically through server logs, cookies, pixel tags, and similar technologies when you access and navigate the platform. This includes IP addresses, device identifiers, and session behaviour.
• Payment Processors: Transaction confirmation data (reference numbers, amounts, method type) passed back to us by our third-party payment partners — bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing networks — when you make a deposit or withdrawal. We receive only the minimum data necessary to reconcile transactions.
• Identity Verification Providers: Confirmation results (pass/fail and associated risk flags) returned by our KYC and age verification service partners when we initiate a check on your submitted documents. We do not receive raw document images back from these providers unless you have uploaded them directly to our platform.
• Fraud Prevention Services: Risk scores and flagging data provided by fraud and anti-money-laundering screening services that we use to monitor account activity and protect the integrity of the platform.

7ppp uses personal data for the following specific purposes. We do not use your data for any purpose not listed here without first providing you with updated notice and, where required, obtaining your consent.

• Account Management: Creating and maintaining your player account, authenticating your identity at login, communicating account-related updates, and managing account settings and preferences.
• Service Delivery: Processing bets, settling winnings, operating casino games, applying bonuses, and delivering all core platform features you use as a registered player.
• Payment Processing: Facilitating deposits and withdrawals through your chosen payment method, reconciling transaction records, and managing refunds or disputed transactions.
• Identity and Age Verification: Confirming that you meet the minimum age requirement of 21 years and that your identity is genuine, as required by our platform policies and applicable legal obligations.
• Legal and Regulatory Compliance: Meeting anti-money-laundering (AML), know-your-customer (KYC), and other compliance obligations applicable to offshore gambling operations.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, and unauthorised account access that could harm you or other platform users.
• Responsible Gaming: Monitoring betting patterns to identify potential problem gambling behaviour and applying self-exclusion, deposit limit, or cooling-off restrictions where requested or where our duty of care requires.
• Customer Support: Responding to your queries, complaints, and requests in a timely and effective manner and maintaining records of communications for quality assurance.
• Platform Improvement: Analysing aggregated, anonymised usage data to understand how players interact with the platform and to improve features, performance, and user experience.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates by email, where you have opted in to receive such communications. You may opt out at any time.

Where 7ppp intends to use your data for a new purpose not covered by this Policy, we will update this document and notify you before proceeding. For uses that require your explicit consent, we will seek that consent separately.

7ppp processes your personal data on the following legal bases, depending on the specific processing activity involved:

• Contractual Necessity: Processing required to perform the contract between you and 7ppp — specifically, operating your account, processing bets, and facilitating payments. Without this processing, we cannot provide the service.
• Legal Obligation: Processing required to comply with applicable legal obligations, including AML screening, KYC identity verification, transaction record-keeping, and responding to lawful requests from authorities.
• Legitimate Interests: Processing carried out for 7ppp's legitimate business interests where those interests are not overridden by your privacy rights — including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services.
• Consent: Processing based on your freely given, specific, informed consent — principally for the sending of marketing communications. You may withdraw consent for marketing at any time by contacting support or using the unsubscribe mechanism in any marketing email.

7ppp does not sell, rent, or trade your personal data. We share data only in the specific circumstances listed below, and only to the minimum extent necessary for the stated purpose.

• Payment Processors: bKash, Nagad, Rocket, Upay, and card network processors (Visa, Mastercard) receive the minimum data necessary to process your transactions — typically your registered mobile number or masked card details and the transaction amount.
• Identity Verification Providers: Third-party KYC partners receive copies of identity documents you submit to us for the purpose of age and identity verification. These providers operate under data processing agreements that restrict their use of your data to verification purposes only.
• Fraud and AML Screening Services: Specialist providers that screen account activity and transaction data against risk databases to detect fraudulent or suspicious behaviour. These services receive technical and financial data under strict contractual obligations.
• IT and Infrastructure Providers: Cloud hosting, database management, and cybersecurity vendors whose services underpin the 7ppp platform. All such providers are bound by data processing agreements and are prohibited from using your data for their own purposes.
• Legal and Regulatory Authorities: Where required by law, court order, or a legitimate request from a regulatory or law enforcement authority, 7ppp may disclose personal data without prior notice to you. We will, where legally permitted, notify you of such disclosures after the fact.
• Business Transfers: In the event that 7ppp or its assets are acquired by or merged with another entity, your personal data may be transferred to the acquiring party as part of that transaction. You will be notified of any such transfer and of any material changes to how your data will be handled.

All third-party service providers who receive your personal data are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than the specific service they are providing to 7ppp.

7ppp uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device by our web server when you visit the platform. The table below describes the categories of cookies we use.

7ppp does not use third-party advertising cookies or cross-site tracking technologies that build profiles of your browsing behaviour across other websites. You can control cookie settings through your browser's privacy settings. Disabling strictly necessary cookies will impair platform functionality and may prevent you from logging in.

7ppp implements a multi-layered approach to data security designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to, the following:

• SSL/TLS Encryption: All data transmitted between your device and the 7ppp platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar when accessing 7ppp.io.
• Encrypted Data Storage: Personal data held in our databases is encrypted at rest. Encryption keys are managed separately from the encrypted data and are rotated on a regular schedule.
• Access Controls: Access to personal data is restricted to authorised 7ppp personnel and service providers on a strict need-to-know basis. All internal access is logged and subject to regular audit.
• Two-Factor Authentication: 7ppp offers two-factor authentication (2FA) for player accounts. We strongly encourage all players to enable 2FA to add an additional layer of protection beyond their password.
• Intrusion Detection: Our platform infrastructure is monitored continuously for signs of unauthorised access or unusual activity. Automated alerts trigger immediate investigation by our security team.
• Payment Data Isolation: Card numbers, mobile wallet credentials, and other sensitive payment data are processed exclusively by our certified payment processor partners and are never stored on 7ppp servers.
• Regular Security Assessments: We conduct periodic reviews of our security posture, including vulnerability assessments of our platform infrastructure.

While 7ppp takes all reasonable and practicable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, 7ppp will notify affected players as promptly as is practicable and will take immediate steps to contain and investigate the breach.

7ppp retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal, regulatory, or operational obligations. The following retention principles apply:

• Active Account Data: Data associated with an active 7ppp account is retained for the duration of the account's active status and for a period of at least five years following account closure, in line with standard record-keeping obligations for financial services.
• Transaction Records: Financial transaction records — including deposit and withdrawal history — are retained for a minimum of five years from the date of the transaction to satisfy AML and accounting obligations.
• Identity Verification Documents: Copies of identity documents submitted for KYC purposes are retained for a minimum of five years from the date of submission or from account closure, whichever is later.
• Support Communications: Customer support correspondence, including email threads and live chat transcripts, is retained for up to three years from the date of the last communication in each thread.
• Marketing Preferences: Records of your marketing consent status (opt-in or opt-out) are retained for as long as your account is active and for a period thereafter sufficient to demonstrate compliance with consent obligations.
• Technical Logs: Server access logs and security monitoring logs are retained for up to 12 months from the date of generation, unless a specific log is required in connection with an active security investigation.

When personal data has reached the end of its applicable retention period and is no longer required for any legitimate operational or legal purpose, it is securely deleted or irreversibly anonymised. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for aggregated analytical purposes.

As a player whose personal data is processed by 7ppp, you have the following rights with respect to your information. To exercise any of these rights, contact our support team with your account username and a clear description of your request.

• Right of Access: You may request a copy of the personal data we hold about you. We will respond within 30 days of receiving a valid request and will provide the data in a clear, structured format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic profile details directly within your account settings.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where the processing was unlawful. Note that this right is subject to our legal retention obligations — we cannot delete data that we are legally required to keep.
• Right to Restriction: You may request that we temporarily suspend processing of your data while a rectification or objection request is being assessed.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request a copy of your data in a commonly used, machine-readable format (e.g., CSV) for transfer to another service provider.
• Right to Object: You may object to processing based on our legitimate interests. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7ppp is strictly an adults-only platform. Access to and use of the platform is permitted only to individuals who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21.

As part of our registration process, all players are required to confirm that they meet the minimum age requirement. Where we have reasonable grounds to suspect that a player may be under the age of 21, we will suspend the account and initiate age verification procedures immediately. If age verification confirms that the account holder is under 21, the account will be permanently closed, any balance will be returned net of any withdrawals already processed, and all personal data associated with the underage account will be deleted as promptly as our legal obligations allow.

If you are a parent or guardian and have reason to believe that a minor in your care has registered an account on 7ppp, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.

7ppp operates as an offshore platform, and some of the personal data we collect may be processed or stored on servers located outside Bangladesh. Where data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that applicable in Bangladesh, we will implement appropriate safeguards to ensure that your data remains adequately protected.

Such safeguards may include contractual clauses in agreements with our service providers that require them to protect your data to a standard equivalent to that described in this Policy, regardless of where their processing takes place.

• All third-party service providers who process your data internationally are subject to data processing agreements that set out their obligations with respect to data security, purpose limitation, and your privacy rights.
• Payment processing partners operate under their own regulatory frameworks, which in the case of international card networks (Visa, Mastercard) include comprehensive data security standards such as PCI DSS.
• If you would like more information about the specific safeguards in place for international transfers of your data, please contact our support team.

7ppp reviews and updates this Privacy Policy periodically to reflect changes in our data practices, changes to the platform, or developments in applicable law and industry standards. When we make material changes to this Policy, we will take reasonable steps to notify you before those changes take effect.

Notification of material changes may be delivered through one or more of the following channels: a notice displayed prominently on the 7ppp platform, an in-platform notification to your account, or an email to the address registered on your account. The updated Policy will always be published on this page with a revised "Last Updated" date at the top.

Your continued use of the 7ppp platform after an updated Privacy Policy has been published and you have been notified constitutes your acceptance of the updated terms. If you do not agree with the updated Policy, you should discontinue use of the platform and contact support to close your account before the changes take effect.

We encourage you to review this Privacy Policy periodically so that you remain informed about how 7ppp is protecting your personal data. The version published on this page is always the current and operative version.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7ppp handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected] (plain text — not a clickable link)
• Response Time: We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 30 days.
• Language: You may contact us in English. Our support team serving the Bangladesh market is available in English.
• Subject Line: For privacy-specific requests, please include "Privacy Request" in the subject line of your email to ensure it is routed to our data protection team promptly.

All privacy enquiries are handled with strict confidentiality. Contact details you provide in connection with a privacy request will be used solely for the purpose of responding to that request and will not be used for marketing or shared with third parties.